Senior Technical Process Owner

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

As a Senior Technical Process Owner, you will drive the technical strategy and optimization of multiple Quote-to-Cash (Q2C) subprocesses within Salesforce CRM and related sales systems. In this role, you’ll work closely with solution architects, developers, and cross-functional teams to translate business needs into scalable solutions, ensuring seamless integration and system reliability.

You’ll also play a key role in process optimization, documentation, and continuous improvement, staying ahead of Salesforce advancements and industry best practices.

What You'll Do At UiPath

Salesforce CRM Expertise:

• Serve as the primary point of contact for the technical aspects related to multiple Quote to Cash (Q2C) subprocesses within the Salesforce CRM system and related sales systems
• Translate business requirements into technical specifications by collaborating with solution architects ensuring a user-friendly and streamlined experience
• Be a key contributor to ensuring the Process you own fits correctly within the broader technical architecture
  
  

System Integration

• Work closely with other technical systems, understanding their role in Q2C process and ensuring seamless integration with Salesforce CRM
• Work with solution architects and developers to troubleshoot and resolve issues related to system interconnectivity, maintaining data integrity and reliability
  
  

Process Optimization

• Become an expert in the multiple Q2C sub-processes and work in a collaborative way with the rest of the Q2C tech owners to build sound E2E solutions
• Analyze and understand sales operations processes to identify areas for improvement and technical optimization
• Collaborate with cross-functional teams to gather feedback and insights on current processes.
  
  

Documentation And Training

• Develop and maintain detailed documentation of technical processes, configurations, and integrations
• Create user-friendly guides and tutorials to facilitate self-service for common technical inquiries.
  
  

Continuous Improvement

• Stay updated on the latest Salesforce features and industry best practices to drive continuous improvement in technical processes
• Identify opportunities for innovation and improved system functionality, collaborating with relevant teams to implement these enhancements
• Lead regular reviews of technical processes, seeking stakeholder feedback and iterating on improvements
  
  

What You'll Bring To The Team

• Proven ability to translate business requirements into technical solutions, collaborating with solution architects and developers
• Experience analyzing and optimizing Q2C sub-processes, identifying gaps, inefficiencies, and areas for technical improvement
• Strong problem-solving skills to troubleshoot data integrity, system reliability, and technical performance issues
• Experience creating and maintaining technical documentation, process flows, and user guides
• Ability to develop training materials and conduct knowledge-sharing sessions with stakeholders
• Ability to stay up to date with Salesforce releases and industry best practices, recommending and implementing enhancements
• Experience leading technical process reviews, gathering feedback, and driving iterative improvements.
  
  

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.