Solutions Engineer

LabelBox • Full-time • San Francisco Bay Area • 3d ago

Your Day to Day

Improve customers' experience by providing technical support, sharing best practices, leading technical discussion, discovering use cases, delivering product demos and proof of concept to show the value of Labelbox.
Build trust and establish relationships with the customer teams, helping them realize value from Labelbox, and working backwards from optimal customer experience.
Engage with Product teams to guide them through customer requests and provide input to the roadmap.
Become an expert in Labelbox, and related partner products, as customers will seek your advice and expertise.

About You

Technical Bachelor's degree (Computer Science, Engineering, Mathematics).
4+ years of experience in a customer facing technical role.
Proficiency in Python.
Experience with Hugging Face or AI model training, data warehouses, APIs.
Experience using Cloud Infrastructure with GCP, AWS, or Azure.
Understanding of the language and technical stacks of ML/infra engineers and data scientists.
Curiosity and a commitment to lifelong learning as technical stacks evolve continuously.
Strong presentation and communication skills, both verbal and writing,
Entrepreneurial and problem-solving mindset.

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