About the job
What is Findem: Findem is HR 2.0. We’re a fast-growth startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We are seeking a GTM Systems Manager, reporting to the Director of Revenue Operations, who will have an opportunity to take ownership of all GTM systems for the company. This person will act as a strategic advisor and operational partner to the leadership teams.
What You Will Be Doing
- Lead complex, multi-stream projects, driving process improvements and transformation initiatives.
- Evaluate and implement new GTM Ops technologies to improve operational efficiency and seller productivity.
- Collaborate with sales management to optimize research, prospecting, and customer lifecycle workflows.
- Design scalable systems architecture while addressing current business needs; ensure data accuracy and consistency across GTM tools.
- Maintain and enhance analytics/reporting frameworks to track productivity, tool utilization, and adoption.
- Build strong relationships with key business stakeholders and promote necessary features in GTM systems.
- Configure and manage GTM systems (Salesforce and ecosystem) through hands-on involvement in the implementation lifecycle.
- Work closely with the Implementation project Manager, Solution Implementation analysts, data and other implementation team members to ensure the implementation is completed per the agreed upon design.
Who You Are
- 3-5 years of experience delivering technical architectures and implementation services for GTM systems such as Salesforce, Hubspot, Outreach, Gong, Apollo, LeanData
- Previous Saas experience highly preferred
- Good understanding of the end to end Sales process including demand generation, sales, and post-sales funnel tools, processes, and best practices (leads, opportunities, accounts, etc.).
- Proficient in key revenue tech stack tools like Salesforce, Outreach, Gong, and Apollo
- Strong work ethic and self-motivation, with the ability to manage multiple priorities and adapt to change in a fast-paced environment.
- Ability to work in fast paced environment & keep pace with the business offering, technical innovation and market driven initiatives
- Strong requirements, design, documentation skills
- Strong verbal and written communication and ability to facilitate discussions and decision making
- Strong knowledge of standards and specifications
- Must have certifications- Salesforce App Builder OR Salesfore Admin OR Salesforce Admin Advanced
- Note- This role requires you to work in PST time-zone
The role is full-time and comes with full benefits. We are globally headquartered in the San Francisco Bay Area with our India headquarters in Bengaluru.
Equal Opportunity
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic.
