Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
The Senior Director of Operations – Clinical Data Abstraction will oversee a large-scale production team responsible for abstracting unstructured clinical data into structured data. You will drive operational efficiency, strategy execution, and cross-functional collaboration. This role is accountable for performance management, process optimization, and leveraging data insights to enhance productivity. The ideal candidate is a strategic leader with expertise in operations management, data-driven decision-making, and stakeholder engagement.
Key Responsibilities:
Leadership & Team Development:
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Lead a production team of 100+ employees, fostering a performance-driven culture centered on accountability and continuous improvement.
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Lead change management initiatives to enhance operational readiness, efficiency, and effectiveness.
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Manage and mentor a high-performing, data-driven operations team.
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Establish and reinforce KPIs to drive team effectiveness and operational excellence.
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Develop and coach managers at all levels (Director, Sr. Manager, and Manager) to build leadership capabilities and talent development.
Strategy, Planning, and Process Optimization:
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Drive monthly, quarterly, and annual planning, including long-term strategic initiatives, vendor negotiations, and resource allocation.
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Drive the innovation and implementation of new AI-based processes and workflows to increase efficiency and scalability
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Oversee the development of the team’s growth framework for all levels of the organization and manage end-to-end performance and compensation cycles
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Develop and implement strategies to enhance the efficiency and scalability of curated data processes.
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Utilize data-driven insights to guide strategic decision-making and operational improvements.
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Partner with executive leadership to define, track, and optimize key performance indicators (KPIs) and business metrics.
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Identify and implement process enhancements to increase productivity and standardize organizational best practices.
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Understand data infrastructure, including data warehouses and Looker, guiding effective data management and reporting.
Cross-Functional Collaboration:
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Partner with executive leadership and key stakeholders to align operational strategies with business objectives.
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Act as a consultant to internal teams, leveraging curated data to support team needs and operational goals.
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Support compensation planning and incentive programs to drive team performance.
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Collaborate with product and engineering teams to implement tools and technologies that enhance productivity and data quality.
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