Senior Salesforce Administrator

Parloa • New York Office • 1d ago

YOUR MISSION:

As a Senior Salesforce Administrator at Parloa, you’ll be the driving force behind the scalability, reliability, and effectiveness of our Salesforce ecosystem. You will build out our Salesforce instance end-to-end, supporting our GTM teams (Marketing, Growth, Solution Engineering, Sales, CX) in building efficient processes and ensuring seamless data flow across systems. Your mission is to enable scalable systems that drive operational excellence as we continue to grow globally.

IN THIS ROLE YOU WILL:

Partner with Revenue Operations, Sales, Marketing, and Customer Success teams to optimize workflows and drive adoption.
Implement and maintain custom objects, validation rules, flows, and process automations.
Ensure data integrity and hygiene, performing regular audits and developing standards for data entry and maintenance.
Manage integrations between Salesforce and other SaaS platforms (e.g., HubSpot, Gong, etc.).
Collaborate with business stakeholders to translate requirements into scalable technical solutions.
Provide training and documentation for end-users and help drive best practices across teams.
Work with global peers to align Salesforce governance and processes across regions.
Support reporting and dashboard creation for leadership and GTM analytics.

WHAT YOU BRING TO THE TABLE:

3–5 years of Salesforce Administrator experience in a fast-paced SaaS environment.
At least 2 years in a Senior Admin or Lead Admin role, owning complex Salesforce projects or multi-departmental systems.
Salesforce Certified Administrator and Advanced Admin required
Proven experience managing and scaling Salesforce for GTM- and Sales Teams.
Deep understanding of Salesforce data model, process automation (Flows), and permission management.
Strong grasp of RevOps concepts, with an eye for process optimization and cross-system efficiency.
Familiarity with API-based integrations and middleware tools (Zapier, n8n, etc.).
Exceptional attention to detail, documentation, and communication skills.
Proactive, collaborative, and solution-oriented mindset — you enjoy taking ownership and improving systems.
Ideally located in New York (USA), with the ability to collaborate with global teams across time zones.

WHAT'S IN IT FOR YOU?

Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture, and enjoy an immersive onboarding experience in Berlin to dive into our product and culture.
Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Competitive compensation and equity package.
Flexible working hours, unlimited PTO, and travel opportunities.
Access to a training and development budget for continuous professional growth.
ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches.
Regular team events, game nights, and other social activities.
Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days