About the Role
We are seeking an experienced Enablement Operations Manager to design, develop, and enhance the enablement infrastructure (e.g., tools, data systems, frameworks) and programs for Snorkel's GTM and Presales team. In this role, you will design, build, and scale the enablement infrastructure that accelerates revenue growth and customer satisfaction. As the architect and builder of our internal enablement operations, you'll create systematic programs that reduce time-to-productivity, improve win rates, and drive consistent customer experiences—directly impacting quota attainment, deal velocity, and client satisfaction.
About You
7+ years in enablement roles, with demonstrated progression from program execution to strategic ownership. You've moved beyond just running training sessions—you've built enablement functions, reduced ramp times, improved win and quality delivery rates, and proven business impact through metrics.
Responsibilities
- Internal Enablement Strategy & Execution: Design and implement a comprehensive enablement roadmap, including onboarding, everboarding, and GTM methodologies (i.e., MEDDPICC), in collaboration with the Head of Enablement & Product Operations.
- Revenue-Driven Enablement: Develop competency-based onboarding and certification programs, establish playbooks for standard operating procedures, and measure improvements in acceleration, quality, and efficiency in Snorkel’s GTM and Presales teams for our DaaS organization.
- Product Launch Activation: Partner with the Marketing Leadership to turn messaging into strategies and team capabilities, create role-specific enablement, and build activation programs while assessing adoption and gathering field intelligence.
- Data-Driven Operations: Establish a knowledge base in Notion and explore LMS integration; develop frameworks to track onboarding, revenue, and efficiency metrics using Salesforce data to provide insights; and conduct quarterly ROI reviews.
- Cross-Functional Execution: Collaborate with DaaS leadership and Cross-functional partners for seamless program delivery, acting as the enablement program manager for GTM and Presales planning and product launches.
Requirements
- 7+ years in enablement/Sales Enablement in B2B SaaS, enterprise software, or technical products
- Proven builder: Track record of designing AND implementing enablement programs from scratch—you don't just create strategy, you build onboarding programs, certification frameworks, playbooks, and analytics dashboards
- Revenue-focused operator: Experience proving enablement impact through business metrics (win rates, ramp time, quota attainment, deal and delivery velocity)
- Strategic program manager: Expert at scoping initiatives, building business cases, managing cross-functional teams, and delivering complex projects in fast-paced startup environment
- Strong influencer: Able to build credibility quickly with teams and leadership, influence without authority, and adapt communication style for different audiences
Bonus points for
- Experience in AI or Data-as-a-Service sales
- Background in competency-based training design or certification program development
- Familiarity with enablement platforms (preferably Notion), call intelligence tools (Gong), and learning management systems
- Understanding of instructional design principles sufficient to partner effectively with learning professionals
- Experience with product enablement and product launch coordination
- Master's degree in Business Administration or Organizational Development, or equivalent work experience
The salary range for this San Francisco Bay Area–based position is $130,000–$200,000 base salary.
