Hey! We're The Rundown, the world's best and fastest place to learn about AI. We're looking for a passionate and engaged Community Manager to foster a vibrant and supportive community around our AI newsletter and AI University.
This is a fully remote role.
About us
At The Rundown, we’re building the leading media company that makes AI information accessible, understandable, and impactful for everyone. AI is moving fast and will continue to change the way we live and work — our mission is to teach the world how to understand and use it.
Since launching in January 2023, our newsletter and social media channels engage with millions of people each day, and our new AI university teaches how to use the tools that are quickly becoming a part of daily life.
About the role
We're seeking a proactive and empathetic Community Manager to engage with our AI University students, newsletter readers, and social media followers. The ideal candidate is passionate about AI, has excellent communication skills, and thrives on building strong relationships within a community.
In this role, you'll work closely with our content and education teams to ensure our community members have the support they need to learn and grow. You'll also play a key role in gathering feedback and suggestions to help shape the future of our AI University and newsletter.
What you’ll do
- Engage with AI University students by posting, commenting, and liking posts
- Share previous workshops with timestamps and tag relevant tutorials
- Respond to tutorial suggestions and funnel them to our team for content creation
- Create and send the AI University weekly newsletter brief
- Ensure all questions asked in 1:1 and tutorial suggestion spaces are answered
- Reply to newsletter email responses, polls, and general engagement
- Funnel community suggestions into our team Notion database to inform content decisions
- Host and vet monthly/biweekly/weekly community demo meetups
- Monitor, maintain, and assist members through our support email
In addition to your day-to-day responsibilities, you’ll think about our core products, how we can expand into new areas, and how we can move even faster. And since we’re a small team, you may have to get your hands dirty to ensure ideas are executed on.
Our ideal candidate
- Is passionate about AI and eager to help others learn and understand the technology
- Has excellent written and verbal communication skills
- Is empathetic, patient, and thrives on building relationships
- Has experience managing and growing online communities
- Is highly organized and able to manage multiple tasks and priorities
- Is proactive and takes initiative to improve the community experience
- Has experience creating engaging and growing social media channels
- Has a positive attitude and enjoys working collaboratively with a team
- Is comfortable with basic image editing and video creation tools
- Values honesty, integrity, accountability, and fairness
What we offer
- A chance to be part of a leading global AI brand and newsletter that’s read by hundreds of thousands of enthusiasts, entrepreneurs, creators, investors, and industry professionals every day.
- A creative and dynamic work environment surrounded by a team excited and passionate about the future of AI.
- Free and early access to AI tools.
- Free access to The Rundown AI University.
- The opportunity for substantial growth in the role and within the company.
- Competitive compensation and a flexible schedule.
Location
- Fully remote.
- Our team members live in Canada, USA, Netherlands, and more.
How to apply