(This role is a hybrid role based in Redwood City or Redwood City + San Francisco)
We aim to create intelligent, thoughtful and user centric experiences across all of our products and touchpoints, and we are looking for a Product Designer to join us and play a key role in delivering our objectives.
You will collaborate with Product Designers, Engineers, Product managers and Industry Leaders to deliver the best possible customer experience on the Snorkel Flow platform. As a product designer you will lead a range of UX initiatives and contribute to the strategy of how user experience design is applied across our products whilst maintaining high standards and industry best practices.
Main Responsibilities
- Responsible for understanding our users, defining their goals and needs, and communicating them to the Snorkel team
- Developing user personas and usage scenarios that can test the efficiency of our designs
- Work collaboratively with the team to craft end-to-end flows and interaction patterns that make our products intuitive and easy to use
- Understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
- Collaborate with other designers and engineers to test ideas, share challenges, provide feedback and build quality in your practice
- Create effective handover materials as part of design specifications, which clearly communicate interaction patterns or element behaviours to engineering teams
- Participate in generative user research and competitor analysis to understand customers needs, behaviours. Isolate pain points in user flows and improve the overall product experience
- Working alongside both brand and product teams to define, craft and evolve our design system, creating a unified experience across platforms and customer touchpoints
- Collaborate with engineering, strategy and product design to create intuitive interfaces for complex ML development
- Proactively solicit and provide feedback from designers and the broader product team in order to continually raise our bar for quality, while also tackling mentorship of more junior members of the team
Role Requirements
- Qualified candidates should have at least 4+ years experience working as UX professional or product designer.
- A strong portfolio with a variety of design challenges you have solved to demonstrate thoughtful approach and attention to detail
- Proven experience of UCD design principles and methodologies, with an ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes
- Experience conducting usability testing; demonstrating an ability to plan, conduct and analyse your own studies using in-person, remote or online methods
- Ability to work collaboratively by providing and receiving feedback in a fast-paced environment
Bonus Points
- Keen interest and familiarity with AI, machine learning or data science. Frontend web development experience is a plus!
About you
- You’re a stickler for detail, quality, and always looking for ways to make things better
- You know that good design is often a journey, using early concepts and prototypes to help build conviction along the way
- You’re a passionate advocate for evidence-based design, with strong skills in both discovery research and usability testing
- You enjoy taking on fuzzy problems and boiling them down into simple, elegant, easy to use solutions
- You have a good sense of humour and enjoy being part of a phenomenal team
The salary range for our Tier 1 locations of San Francisco, Seattle, Los Angeles & New York is $130,000.00 - $210,000.00. All offers include equity compensation in the form of employee stock options.
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