Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
We're always looking for exceptional talent to join our team, even if we don't currently have the perfect role for you. By applying to this general posting, you'll be on our radar for future opportunities that match your skills and interests. When a role opens up that aligns with your expertise, you'll be among the first we consider.
Take the first step—submit your application today, and let’s stay connected!
Responsibilities:
- Contribute to the design, development, and maintenance of scalable web applications and services.
- Work across the stack, from front-end interfaces to back-end systems and cloud infrastructure.
- Build and enhance APIs and integrations to support seamless functionality.
- Write clean, efficient, and well-documented code, primarily using modern programming languages and frameworks (e.g., TypeScript, Go, React).
- Implement and manage cloud-based solutions (e.g., AWS) and containerized applications using Kubernetes and Docker.
- Collaborate with cross-functional teams to solve complex technical challenges and deliver impactful features.
- Continuously improve system performance, reliability, and scalability.
- Stay current with industry trends and emerging technologies to guide the evolution of our tech stack.
Qualifications We Value:
- Experience working across the full stack, including front-end, back-end, and cloud technologies.
- Proficiency with modern programming languages and frameworks (e.g., TypeScript, Go, React, or similar).
- Familiarity with cloud platforms (e.g., AWS) and container orchestration tools like Kubernetes and Docker.
- Strong understanding of software engineering principles, including code quality, testing, and system design.
- Ability to troubleshoot, optimize, and maintain scalable applications.
- Effective communication and collaboration skills within cross-functional teams.
- A passion for learning and staying up-to-date with evolving technologies.
- Bachelor's degree in Computer Science or equivalent experience.
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- PTO: 28 days in Berlin
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.com.
