Skills
Lead generation, prospecting, market research, sales pipeline management, negotiation, relationship building, data-driven strategy, strategic partnerships, active listening, empathy, problem-solving, technical product knowledge, escalation management, follow-up strategy, retention, communication, CRM proficiency, cross-functional collaboration, customer feedback, goal orientation, resilience.
About
Hello,
My name is Jamello Fabrique, and I am a seasoned Business Development and Client Support expert with over 10 years of experience driving growth across B2B SaaS and telecommunications sectors. Throughout my career, I have consistently excelled as a top-performing sales executive, surpassing quotas, building strong client relationships, and leading strategic initiatives to drive sales growth and enhance customer support.
Here are the core competencies and key achievements that highlight my strengths as a top candidate for Business Development roles:
-Customer Support and Retention: At JPMorgan Chase, I led a team responsible for handling escalations and managing high-impact client support initiatives. By implementing a systematic follow-up process, we achieved a 25% increase in customer retention and satisfaction rates, contributing to sustained growth and long-term client partnerships. My commitment to delivering excellent customer experiences is at the heart of my approach to business development, helping to foster trust and loyalty with every client interaction.
-CRM and Lead Generation Tools: I am highly skilled in platforms like Salesforce, HubSpot, Apollo, and LinkedIn Sales Navigator. At my previous organizations, I utilized these tools to streamline lead management, enabling our sales team to focus on high-value prospects. This strategic approach led to a 20% increase in sales efficiency and contributed to a 30% revenue growth within two years.
-Lead Generation and Research: I have extensive experience in manual research and lead generation, consistently building robust sales pipelines across B2C and B2B sectors. During my time at Accenture, I spearheaded a lead generation initiative that identified niche markets, resulting in the acquisition of 50+ new clients within six months. This success not only increased revenue but also expanded our market presence.
-Cold Outreach: My background in cold outreach includes cold calling, personalized emails, email sequences, and LinkedIn outreach. At Valutico, I cold-called over 50 potential clients daily, achieving a closing rate of 10%-20%, leading to $500,000+ in annual new business contracts. My targeted outreach strategies increased lead conversion rates by 15%.
-Lead Qualification and Sales: I am proficient in lead qualification, scheduling appointments, and conducting introductory calls and demos. At Valutico, I played a key role in closing deals with high-profile clients by identifying their specific needs and customizing solutions that addressed their pain points. I secured a contract with a global financial services firm worth over $100,000, a critical win for the company.
-Sales Presentations: I excel at creating compelling sales presentations and proposals. For example, I developed a sales pitch for a new product launch that secured contracts with three major clients within the first month, generating $50,000-$120,000 in new revenue. My ability to present complex information in an engaging manner has been key to my success.
Throughout my career, I have demonstrated adaptability, leadership, and a strong commitment to client success. I am excited to bring my passion for sales, deep customer focus, and strategic mindset to help drive growth for your business.
Thank you for considering my application. I look forward to discussing how I can contribute to your team’s success.
Best regards,
Jamello Fabrique
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