Sacha Laskow

Skills

• Strategic: GTM Strategy, Lifecycle & Program Management, AI for Post Sales, Team training & leadership
• Operational & Technical: CRM & CSP Platforms (Gainsight, Salesforce, Gong), Agile methodology, Data Analysis and Reporting, Onboarding, Training and Enablement
• Customer-Centric: Customer Engagement and Retention, VOC, CSM hiring, Training, Metrics
• Collaborative: Cross-Functional Collaboration and Project Management, Change Management and Education

About

Customer Success isn’t just a function—it’s a growth engine.
I lead CS strategy, operations, and enablement for enterprise teams, blending data, automation, and AI to drive adoption, expansion, and retention. From Customer Success Platform mastery to AI-powered churn prediction and expansion discovery, I help CS teams scale smarter and deliver measurable impact.

Let’s connect if you’re building the future of post-sales.

Music educator, musician and producer with tens of millions of streams and releases on Nuclear Blast, Candlelight and many more.