Tina Underhill

Skills

Product, AI, Workboards (JIRA, ADO)
Systems include: Salesforce, Agentforce, ServiceNow, JIRA, Confluence, Azure, TronWeb, CAS, Oasis, AS/400, dB2, Microsoft Suite, CoPilot, Visio, Project, TreeJack, Trello, Monday, Google Suite, Asana, Balsamiq, etc,

About

As a Flownatic, I have a superpower of translating intricate client needs into actionable roadmaps fostering insightful analytics that drive future value with a focus on improving AI flows.

The experiences I have had the opportunity to be engaged in include: data integrations for API definitions, eCommerce UX strengthening with sku-set upsells through functional decompositions, and transforming legacy processes through the Scrum framework for improved performance and ROI.

I’m a whiz at workload boards and configuring value to display visual views through ADO, JIRA, Basecamp, among others.

In 2024, my educational journey was engaged in understanding more of Workday’s ecosystem to better serve in HCM and CRM.

This year, a pivot into the new Agentforce Agentblazer AI prompts and flows has me engaged into config so I can better support our AI Data Scientists and Engineers.