Welcome to the video-first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…
Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers,what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025!
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
About Revenue Enablement at Synthesia
We’re not your average enablement team—we operate as an extension of the field. We stay deeply connected to SDRs and sales teams by joining calls, shadowing outreach, reviewing sequences, and staying close to real-world prospect interactions. We pride ourselves on being experts not only in our products but also in the domains our prospects work in. That means we’re always ahead of the curve—turning the latest product updates, competitive shifts, and market insights into actionable guidance that helps SDRs drive pipeline with consistency and confidence.
Role Overview
The Manager of Onboarding owns the strategy, development, and execution of all onboarding and readiness programs across the revenue organization. This leader ensures new hires quickly reach full productivity and tenured reps are equipped with the skills, behaviors, and certification paths required for career progression.
Reporting to the Head of Revenue Enablement, this role blends strategic program design with hands-on delivery. You will build structured onboarding journeys, role-based certification frameworks, and promotion readiness programs that help SDRs, AEs, and other revenue roles ramp faster and grow faster.
You’ll partner closely with SDR Leadership, Sales Leadership, RevOps, Product, and PMM to ensure onboarding is tightly aligned with GTM motions, product capabilities, and field expectations. While initially an individual contributor role, it will scale into a leadership role as the company expands.
Key Responsibilities
Cross-Functional Alignment
- Partner with CRO, SDR/Sales leadership, RevOps, Product, and PMM to ensure onboarding and readiness programs align with GTM strategy.
- Act as a strategic advisor on ramp productivity, skill gaps, and field readiness.
- Work directly with revenue leaders to design programs that elevate new-hire performance and support structured career advancement.
Onboarding Program Ownership
- Build, own, and continuously improve the global onboarding program for revenue roles (SDRs, AEs, CSMs as needed).
- Develop role-specific onboarding paths that ramp new hires to productivity quickly and consistently.
- Deliver live sessions, manage LMS content, and maintain a structured onboarding calendar.
- Define clear success metrics and certification checkpoints for new hires.
Promotion Readiness & Career Path Programs
- Design and manage promotion readiness frameworks for SDRs and AEs, including competency models, skill certifications, and manager-led coaching.
- Build structured learning paths and practice-based assessments (mock calls, messaging certifications, demos, roleplays).
- Partner with leaders to ensure promotion criteria are consistent, fair, and aligned with performance expectations.
- Track progress and support managers with insights to guide rep development.
Field Engagement & Program Optimization
- Shadow new hires, observe calls, and gather feedback to continuously refine onboarding content.
- Identify common ramp blockers and skill gaps, and embed solutions into onboarding and readiness curricula.
- Build playbooks, tool guides, and learning modules that support both new hire ramp and ongoing development.
Tools, AI & Automation
- Partner with RevOps/Sales Ops to maintain LMS infrastructure and streamline readiness workflows.
- Drive adoption of tools used in onboarding (e.g., LMS, Gong, Outreach, Salesforce).
- Identify opportunities to use AI and automation to create scalable, personalized learning experiences.
Measurement & Insights
- Track ramp time, certification completion, performance benchmarks, and readiness indicators.
- Use data to refine programs, update competency frameworks, and guide reinforcement.
- Report on onboarding and promotion-readiness outcomes to senior leadership.
Experience Requirements
- 7–10 years in revenue enablement, onboarding program management, SDR/Sales leadership, or related fields.
- Experience designing and running onboarding or certification programs in a SaaS, high-growth environment.
- Strong background in curriculum development, facilitation, and adult learning principles.
- Proficiency with enablement tools and LMS platforms (e.g., Salesforce, Outreach, Mindtickle, Synthesia).
- Ability to influence senior leaders and drive alignment across Sales, SDR, RevOps, Product, and PMM.
- Proven track record building and scaling onboarding programs from scratch.
Ability to be in the NYC office for in-person onboarding program.
Salary: We are targeting a salary of $160,000 - $200,000 depending on experience
