Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We are hiring a legal expert and business athlete to drive change management at our most strategic customer accounts. This role will define and execute change management programs that accelerate legal AI adoption, and also work closely with our strategy consulting partners to ensure clients successfully navigate their legal transformation journeys.
What You'll Do
Design and implement change management programs at strategic customer accounts, utilizing legal and AI subject matter expertise to address adoption challenges and drive organizational transformation.
Manage relationships with strategy consulting partners who support Harvey clients on legal AI transformation initiatives, ensuring alignment on methodologies, deliverables, and client outcomes.
Define the change management playbook and best practices based on insights from customer implementations, partner engagements, and your legal industry experience.
Partner closely with Customer Success, Sales, Solution Engineering, and Product teams to identify change management needs and ensure seamless execution across the customer lifecycle.
Stand up new consulting partner programs and enablement initiatives, including partner training on Harvey's platform, joint go-to-market strategies, and co-delivery models.
Track and measure the effectiveness of change management interventions and partner engagements, driving continuous improvement and scaling successful approaches.
Identify gaps in change management strategy and partner ecosystem, developing solutions that accelerate client value realization and deepen strategic relationships.
What You Have
5-8+ years of experience in management consulting, change management, or strategy roles at top-tier firms (e.g., MBB, Big 4, or boutique strategy consultancies).
Proven track record of designing and leading large-scale organizational change and transformation programs, ideally within professional services, legal, or enterprise technology contexts.
Strong executive presence with experience managing complex partner ecosystems, including consulting firms, system integrators, or advisory organizations.
Deep expertise in change management methodologies with the ability to adapt frameworks to client-specific needs.
Experience working with or in the legal industry is a strong plus—understanding of law firm operations, legal department dynamics, or legal technology adoption challenges.
Exceptional stakeholder management and influencing skills—can build trust with C-suite executives, drive alignment across matrixed organizations, and navigate organizational politics with diplomacy.
Strong analytical and problem-solving capabilities with a bias toward action and results.
Compensation
$170,000 - $230,000 USD OTE with a 70/30 Split
Please find our CA applicant privacy notice here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
