We are looking for a researcher to help shape next-gen compliance systems, experiment with AI and ground it all in human insight. This role offers a unique opportunity to shape scalable, user-centered systems that drive operational success.
User Experience Researcher - AI Responsibilities:
- Thought partner to Risk organizational leadership on research direction
- Determine foundational questions for the orginization with a holistic view
- Navigate ambiguity—shape direction in AI pods with minimal context
- Act as direction lead or "unblocker" in fast-moving environments
- Run evals and measurement (large scale benchmarking, evals, risk flywheel measurement)
- Work with engineering and cross functional partners on evals to inform how we can improve models
- Inform designing and architecting AI products from the start—not just evaluating after the fact
- Develop new methods and innovate new approaches (stimuli generation, upper funnel work, etc.)
- Apply systems thinking to connect the dots holistically across the organization
Minimum Qualifications:
- Bachelor’s degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master’s degree and 11+ years relevant experience, or PhD and 8+ years relevant experience
- Experience driving research direction and serving as a thought partner to leadership
- Experience in working with Design, Data, Product, and Engineering to empower product development through foundational research and AI evaluation
- Experience running or designing AI model evals from a UX perspective
- Experience with code/scripting to prototype research tools or analyze data programmatically
Preferred Qualifications:
- Moves fluidly across strategist, technical, and human-centered work
- Experience with field research, contextual inquiry, or observational methods
- Familiarity with GDPR, CCPA and their research implications
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$92.79/hour to $266,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
