About the team
Marketing Innovation is a product engineering team embedded within OpenAI's Demand Generation and Marketing organization. We build frontier AI-native products and workflows that improve the quality, speed, and impact of our marketing team.
We work across product, engineering, marketing, and applied AI to build systems that power customer engagement, content generation, lifecycle marketing, and revenue programs. We focus on problems that go beyond traditional tools or low-code automation, especially where strong product design, deep integration, or frontier AI capabilities are required.
About the role
We are looking for an AI Workflow Engineer to help build AI-native products and workflows for OpenAI's marketing organization.
In this role, you will work closely with marketing and go-to-market teams to identify where AI can amplify the craft and effectiveness of our work. You will design systems that combine agents and human operators, prototype new workflows, and help teams identify and adopt frontier capabilities through hands-on training, pair programming, and direct collaboration with operators.
You will help turn OpenAI's platform capabilities into practical tools and workflows teams can use daily. Your work will establish the patterns, guardrails, and reusable systems that enable AI to operate safely and effectively across OpenAI's marketing organization.
In this role, you will
identify opportunities where AI can improve the quality, speed, scale, and effectiveness of marketing and GTM programs
scope ambiguous problems, prioritize opportunities, and drive execution from prototype to production
design and deploy workflows that combine agents, tools, and human review in production environments
rapidly prototype and ship using automation platforms, our API platform, and Codex
build and maintain a small set of centrally managed "golden workflows" that support critical marketing and lifecycle programs
develop reusable templates, tooling, and documentation that allow teams to safely self-serve over time
help operators adopt frontier capabilities through hands-on training, pair programming, and direct collaboration
You’ll thrive in this role if you
are excited about applying frontier AI capabilities to real business and creative problems
have a strong product mindset and enjoy listening, scoping problems, prioritizing work, defining milestones, and driving projects end to end
are comfortable working in ambiguity and turning loosely defined opportunities into working systems
have experience building systems integrations, automation platforms, internal tools, or technical workflows
can translate business needs into technical solutions and clearly explain technical tradeoffs to cross-functional partners
enjoy working closely with operators and shipping practical systems quickly
have familiarity with marketing or GTM systems (CRM, lifecycle tooling, analytics, creative tooling, or campaign infrastructure), or are excited to learn
have experimented with AI-native development tools such as Codex or similar coding agents, and are excited about new ways of building software with AI
Experience
5+ years building systems integrations, automation workflows, internal tools, or product systems
experience working with APIs, automation frameworks, or lightweight scripting environments
experience deploying systems used by operators in production environments
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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