Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
We are looking for a Clinical Operations Associate who will work with our internal lab, operations, and customer success teams, as well as with equivalent teams at external reference labs.
Responsibilities:
- Autonomously own assigned workflows for order triage and order fulfillment
- Perform critical quality control functions in the order creation and reporting workflows
- Work with team leadership to implement workflow improvements across various systems to ensure company growth
- Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
- Assist in leading projects across cross-functional Tempus teams and with external stakeholders
- Role may include direct people-management responsibilities
- Other duties as assigned
Qualifications:
- 2+ years working experience
- 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
- Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
- Persistent and resilient person who thrives in a fast-paced, highly iterative environment
- Strong critical thinking, interpersonal, and problem-solving skills
- Impeccable written and verbal communication skills
- Show initiative and ability to work as part of a high-level team while working independently
Skills and Abilities:
- Comfortable working within an environment with a high degree of ambiguity
- Consistently takes a proactive approach to problem-solving with strong decision-making skills
- Resourceful with the ability to uncover solutions, learn new skills, and take on challenges
- Strong ability to organize a daily, weekly, and monthly workload by priorities
- The ability to work effectively in a fast-paced and ever-changing environment is key
- Excellent interpersonal effectiveness and communication skills (written and oral)
- Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
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