About the role
In the Revenue Operations Systems role at Anthropic, you will spearhead our revenue operations tooling strategy, building and maintaining the systems that drive our business growth. Your expertise will be instrumental in building a high-growth business that's both scalable and predictable. You'll own the technical architecture for all Go-To-Market (GTM) systems, determine the critical components of our revenue technology stack, and manage marketing automation systems. You'll leverage cutting-edge AI technologies to enhance productivity across our revenue-generating functions, and will be instrumental in accelerating revenue growth and optimizing operations.
Responsibilities:
- Lead the development and execution of Anthropic's Revenue Operations tooling strategy, with a focus on building and maintaining systems that drive revenue growth
- Architect, build, and administer our overall GTM technology stack, including Salesforce, Apollo, Hubspot, Clay, Gong, and other tools, continuously seeking opportunities to integrate AI for enhanced productivity and insights
- Manage email operations and oversee the technical implementation of intelligent drip campaigns, ensuring delivery to the correct audience to maximize conversion rates
- Spearhead the integration of AI technologies into our revenue systems to improve forecasting, automate processes, and provide predictive analytics
- Own and administer Salesforce Data Cloud and CRM Analytics, leveraging frontier technology to create an AI-driven technology stack
- Develop GTM data model and set up intelligent data architecture to support flexible and scalable reporting, ensuring accurate marketing attribution and full-funnel revenue reporting
- Select, implement, and optimize new tools and technologies to improve revenue efficiency and drive growth
- Collaborate cross-functionally with Product, Engineering, Data Science, Legal, Accounting, and Finance teams to integrate systems and create compliant processes
- Support end-user adoption of AI-enhanced tools and proactively design solutions based on user feedback to enhance productivity and revenue generation capabilities
You may be a good fit if you:
- Have 7+ years of experience in Revenue Operations systems architecture
- Have both built Salesforce instances from scratch and scaled them to 300+ user instances with sophisticated product and data pipeline integrations
- Are passionate about integrating AI into business processes and have experience implementing AI solutions to drive operational efficiency and revenue growth
- Have a proven track record of implementing technology solutions that directly contribute to revenue acceleration and growth
- Are experienced with marketing automation systems and complex attribution models
- Can adapt revenue technology solutions to non-traditional business models and market cycles, always with an eye on increasing overall revenue
- Thrive in unstructured environments and love bringing order to chaos
Deadline to apply: None. Applications will be reviewed on a rolling basis.
