About the role
In the Enablement & Productivity role at Anthropic, this person will develop automations, alerts, and scalable enablement mechanisms to reinforce the behaviors taught in training. This person utilizes the data from first and third party sources in order to drive better decision making in the field. Not only are tooling and automation important, it will be foundational to have the right infrastructure in place to measure the effectiveness of the enablement programs, adoption, follow through, and scoring mechanisms – all of which this person would be responsible for.
Responsibilities:
- Lead the development and strategy of productivity tooling built on Claude, with the goal of reinforcing enablement initiatives, sales plays, and key sales campaigns
- Architect actionable alerts via appropriate channels (Slack, email, etc.) in order to reinforce training and sales activities
- Build automations that reinforce the desired behaviors, aligned with the sales strategy and company priorities (account plans, territory plans, etc.)
- Work cross functionally with operations, sales leadership, marketing and other GTM teams in order to align on datasets and campaigns
- Centrally manage data from multiple systems via API data lake in order to create holistic views of our prospects, customers, leads, contacts, competitors, etc.
- Create scalable mechanisms to deliver sales plays based on opportunity stage, competitive situations, use case, industry, business segment, etc.
- Measure and monitor key sales activities (emails, calls, meetings, usage of the sales portal, etc.) in order to make sure we reinforce the right behaviors through enablement
- Leverage best practice conversations from tools like Gong in order to provide insights back into the field to emphasize the right behaviors
You may be a good fit if you have:
- 5+ years of experience in a sales operations or enablement function
- Experience working with AI technologies and complex data
- Developed automations and alerts through various mechanisms (Slack, email, etc.)
- Knowledge of APIs and creating centralized datasets from various tools
- Experience with APIs from Google Suite of products (Calendar, Slides, Sheet, Documents, etc.)
- Strong communication skills and executive presence
- Experience in high-growth technology companies, preferably with exposure to the AI industry
- Ability to thrive in ambiguity and work autonomously in a fast-paced environment
Deadline to apply: None. Applications will be reviewed on a rolling basis.