JOB DESCRIPTION:
We are seeking a highly motivated IT Engineer with a blend of Security Analyst and desktop support expertise. This role will be responsible for monitoring security alerts, analyzing security incidents, and responding quickly to potential threats, while also providing technical support to end-users.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Security Analyst:
- Continuously monitor security alerts and events from various security tools.
- Ensure timely patch management and the resolution of identified vulnerabilities.
- Assist in the development, implementation, and enforcement of security policies, procedures, and standards.
- Develop and conduct security awareness training sessions.
- Prepare regular reports on organization security posture.
Desktop Support:
- Troubleshoot and resolve a wide range of hardware, software, and network issues for end-users.
- Provide technical support via phone, email, and in-person assistance.
- Document and track support tickets to ensure timely resolution.
- Maintain knowledge of current technologies and software applications.
QUALIFICATIONS:
- Requires BS Degree with 2+ years of experience in related areas of expertise.
Security Analyst Skills:
- Experience with security monitoring tools, threat detection, and incident response.
- Familiarity with Cloud security principles
- Security Certifications is a plus
Technical Skills (Preferred):
- Proficient in troubleshooting Windows and MacOS operating systems.
- Experience with common desktop applications (e.g., Microsoft Office Suite, web browsers).
- Knowledge of basic networking concepts.
- Ability to learn new technologies quickly.
Work Environment:
- This role may require on-call duties for security incident response outside of regular business hours
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
Location: This role is based out of Santa Clara, CA
For California location:
As an early startup experiencing explosive growth, we offer an extremely attractive total compensation package, inclusive of competitive base salary and a generous grant of our valuable early-stage equity. The target base salary for this role is approximately $70,000.00 - $90,000.00. The base salary offered may be slightly higher or lower than the target base salary, based on the final scope as determined by the depth of the experience and skills demonstrated by candidate in the interviews.
