Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is
Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,
Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform,
and CTO & co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
Lead a team of Strategic Sales Directors who drive new enterprise business and expand key accounts with Cresta. The RVP will provide strategic direction and coaching for the team, drive team performance aligned with business outcomes, manage operational execution, and partner closely with key stakeholders and cross-functional teams. You are accountable for ensuring the region archives new business and expansion goals for Cresta’s Enterprise Accounts. This role will report to the respective Area Vice President. This is a full-time remote position in the US.
Responsibilities:
- Recruit, hire, develop, and empower a team of Strategic Sales Directors to consistently surpass Cresta’s revenue targets
- Foster a culture of high accountability by establishing clear expectations for achievement and advocating for a disciplined and scalable process across teams
- Scale strategic and enterprise sales process from early traction to a repeatable and predictable sales machine, exceeding ARR targets
- Lead and define an effective finely-tuned sales hiring process. Attract 2-3 AEs within the first 90 days from your own network
- Build a team of 5-8 AEs within the next 12 months. Quickly move out low performers, and retain and develop top talent
- Promote excellence in sales through value-based selling and MEDDPICC methodologies
- Collaborate with senior leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to create an effective Enterprise GTM strategy
- Ensure flawless sales execution for complex multi-stakeholder deals while laying the groundwork for enterprise account growth
- Encourage Sales Directors to take ownership of Enterprise pipeline generation and foster effective SDR collaboration for efficient prospecting, identification, qualification, and sustainable pipeline development
- Provide accurate forecasts to the executive leadership team, demonstrating a deep understanding of the Enterprise business across the region
- Work closely with our Partner leadership teams to achieve successful co-selling efforts
Qualifications We Value:
- Over 5 years of enterprise sales leadership experience, including a consistent track record of recruiting and retaining high-performing enterprise sellers
- Proven success in managing sales teams with minimum $1.5m ARR quotas, selling technical solutions to large, complex enterprises
- Experience leading teams at high-growth software companies of similar size
- Master of hiring strategic and enterprise AEs. Knows and can show evidence of sourcing, bringing in, closing, and building large teams of enterprise/strat AE's
- Demonstrated history of consistent overachievement as both an enterprise seller and a leader, with teams consistently exceeding revenue targets and advancing their careers under your guidance
- A natural ability to lead and motivate sales leaders and sellers through continuous growth and change
- A hands-on leader who eagerly engages in deals directly connects with Economic Buyers and provides the necessary support and executive connection to close new opportunities and expand relationships with Enterprise companies
- Experience in cross-functional collaboration and co-selling with external partners to establish an Enterprise business from the ground up
- Expertise in both land and expand sales strategies, an insatiable curiosity about our customers, and a data-driven vision for how
- Cresta can drive positive business outcomes in the Enterprise sector
- Experience in cultivating and championing an outbound selling culture and driving accountability for qualified pipeline generation
- An unwavering commitment to achieving great results rather than settling for good ones
- Willingness and expectation to travel (approx. 30-50%)
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment.
- Lunches and dinners included for in-office employees via Grubhub
Compensation:
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US, your recruiter can provide further details.
