Partner Enablement Manager
Special Note about this opportunity: This position can be US Remote or Hybrid based out of one of our offices (Palo Alto, CA, NYC, Nashville, TN).
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.
Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.
Partner Enablement Manager
We are seeking a strategic and dynamic Partner Enablement Manager to focus on training, empowering, and scaling our global partner ecosystem. This role will be pivotal in developing and implementing enablement strategies that articulate the business value of Glean's solutions, driving performance, efficiency, and productivity for our various partner types (Cloud, VARs, SI/GSIs, ISV). The Partner Enablement Manager will play a crucial role in empowering our partner community with the training, strategies and resources they need to succeed with Glean. If you are a strategic, detail-oriented partner professional with a passion for enablement, we would love to hear from you.
What You Will Do and Achieve
- Oversee the onboarding and welcome experience for new partners
- Evaluate, implement, and maintain tooling such as a training portal, PRM, etc. by which new partners can quickly get up to speed on the basics of Glean
- Maintain Virtual onboarding/training content (ideally existing Glean content that is sanitized and slimmed down for partners)
- Create and deliver onboarding, role based, and technical training. When necessary, conducting in-person (ILT) and virtual workshops, providing sales tools and resources to support the deal cycle, and maintaining strong communication channels to ensure partners are well-informed and equipped to meet their sales targets with Glean
- Create and maintain certification requirements and programming for Glean partner sellers (AEs)
- Manage full end to end refreshes of content related to feature and product releases, and annual re-certification training in order keep partners freshly certified and up to date on Glean
- Manage and maintain light technical enablement provided through an onboarding/certification path for SEs
- Maintain success metrics and analytics on partner onboarding and certification
- Collect and action partner enablement feedback, in partnership with the greater Enablement team
- Work closely with partner marketing to create and disseminate partner-appropriate marketing materials and trainings
- Conceptualize and lead annual Glean Partners events, keynotes, and awards in conjunction with the Partnerships team
- Create and drive Glean Partner Advisory Council
Minimum REQUIRED Knowledge, Skills, and Abilities:
- 5+ years in a similar role within an international / B2B SaaS company.
- Proven experience in sales or technical enablement, sales or technical training, sales or a similar role within the Partner environment.
- Excellent written and verbal communication skills.
- Strong project management and organizational skills as well as ability to iterate and think creatively.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Proficiency in content management systems and design software.
- Knowledgeable about the B2B SaaS sales and services motions, and able to ensure that partners can successfully replicate those when representing Glean.
- Ability to analyze data and use it to make informed decisions.
9. Comfortable with technical concepts and strong technical acumen.
- Ability to travel regionally and globally regularly.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
The standard OTE range for this position is $120,000 - $170,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
