YOUR MISSION:
As a Principal Product Manager, Product Platform, you will lead the strategic development and execution of Parloa's product platform, ensuring it delivers scalability, efficiency, and innovation across our product ecosystem. This is a pivotal role, requiring a balance of visionary thinking and operational excellence to build a platform that empowers teams, accelerates time-to-market, and drives measurable business impact.
You will work cross-functionally with engineering, design, and commercial teams to deliver a modular, integrated platform that enhances product innovation, reduces complexity, and creates exceptional internal and external user experiences.
IN THIS ROLE YOU WILL:
- Define and Drive Platform Strategy: Develop a clear, actionable product platform vision and roadmap, aligning with company objectives and market opportunities.
- Build for Scalability and Modularity: Ensure the platform is built with flexibility and integration capabilities, using industry best practices for APIs, SDKs, and modular design.
- Champion Process Excellence: Lead the creation of streamlined processes for feature requests, prioritization, and delivery, aligning with Parloa's operating model and product standards.
- Collaborate Across Functions: Partner with engineering, design, and commercial teams to prioritize features based on strategic fit, technical feasibility, and business impact.
- Elevate Decision-Making with Data: Implement robust analytics and observability tools to measure platform performance, prioritize features, and refine strategies.
- Foster Customer-Centric Development: Align platform goals with customer and market needs to ensure relevance and impact across our ecosystem.
WHAT YOU BRING TO THE TABLE:
- Proven Experience: 10+ years of experience in product management, solution architecture, technical consulting, CTO/CPO role, including 3+ years managing platform or infrastructure products.
- Technical Expertise: Strong understanding of platform architecture, APIs, SDKs, modular design principles, and integration strategies.
- Customer-Centric Mindset: Deep experience translating customer needs into scalable platform solutions.
- Analytical Rigor: Proficiency in data analytics tools (e.g., SQL) and using data to inform decisions and measure impact.
- Leadership: Demonstrated ability to lead cross-functional teams and influence without authority.
- Strategic Vision: Proven track record of defining long-term product strategies and aligning stakeholders around a shared vision.
- Communication Skills: Exceptional ability to articulate complex concepts clearly and effectively to technical and non-technical audiences.
- Values-Driven Leadership: Embodies Parloa’s values of customer centricity, ambition, speed, excellence, unity, and positivity in all interactions.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of over 20 nationalities with flat hierarchies and a collaborative company culture.
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health and other benefits
- Hybrid work environment.
- Attractive compensation package with equity options.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours, 28 vacation days, and workation opportunities.
- Regular team events, game nights, and other social activities.
- Be part of a once-in-a-lifetime opportunity to revolutionize customer communication with Conversational AI.
- A beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals, and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter video call → Peer Interview → Case Study → 360° product interview(s) → Founder interview